Frequently Asked Questions

Q: Why should I use Credit Union financing?

A: Credit Unions continue to offer low rates and flexible auto financing options. They provide cost effective financial solutions and have continued to lend while other sources have stopped. Hence, credit union members always have a source of ready funds to finance their needed purchase.

Q: Do I need to contact my credit union before I go to the dealership?

A: No. There is no need to visit your credit union, before or after your purchase. You can apply and close your loan through your credit union right at the dealership. However, you must make sure that your credit union participates with CUALN. Click here for a list of participating credit unions.

Q: When should I apply for my auto loan?

A: Simplicity is the major benefit participating credit unions offer to their members. You can apply for your credit union financing at the dealership. If you have already applied directly to your credit union and have been pre-approved, simply take your pre-approval notice with you to the dealer. You will be asked to complete a short application at the dealership to complete the transaction.

Q: Is the dealer responsible for determining my Interest Rate?

A: No. Your credit union will set the interest rate based on YOUR credit qualifications.

Q: Will the dealer automatically finance me through my credit union?

A: No. You will need to identify yourself as a credit union member and present your printable CUALN Passport.

Q: How do I get a CUALN Passport?

A: If you are already a member of a credit union, simply go to the blue “Quick Start” button located at the bottom left of this page and click on “Credit Union Members” link.

Q: Do I need to bring anything with me to the dealership?

A: Yes. Your CUALN Passport (see question above), your driver’s license (with current residence or other proof of residence), pay stubs, insurance information.

Q: What if I don’t belong to a credit union?

A: For those who are not currently members of a participating credit union, simply go to the blue “Quick Start” button located at the bottom left of this page and click on “Join a Credit Union”.

Q: Can I go to any dealership to receive this type of financing?

A: No. You can only receive this type of financing at participating CUALN dealerships. Go to our home page and click on the “Find participating dealership” link. There you will find over 225 participating dealerships in the MD, VA and DC area.